Program Tips

Research Index

The aim of sharing these research papers is to inform website users and readers about complex ideas or issues and present our thinking on the topic. We intend to help readers understand an issue, solve a problem, or make a decision by learning from our tested theories and our research. Some of them build upon other research papers, and are interrelated, others are partial selections of larger documents.

These may be considered position papers or academic papers; however, their purpose is to offer useful, practical evidence of our thinking and our theories of improvement from practice. As Dr. W. Edwards Deming has taught, these theories have the possibilities of being wrong. We will gladly accept your evidence of that possibility, we make no apology for learning from your evidence!